Today's human resources are different from the past; they engage with us through understanding. At The New Leaders' workshop, I learned how to communicate in a way that makes those around me feel confident, safe, and understood, allowing them to be more open with me.

Anyone, especially people working in the humanitarian field, should acquire these skills to improve the quality of their communication, leading to further accomplishments in their career.

Building trust and emotional intelligence (EQ) communication skills we've learned from The New Leaders' customized program have really helped our leadership team connect better. Developing EQ in our team has fostered a culture of trust, friendliness, and a safe space for sharing and creativity within the team.

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

Leaders greatly benefit from understanding emotional management, as mastering one's own emotions and listening effectively can significantly ease the journey of life.

Developing from junior managers to senior managers is a long growing path. We reached out to The New Leaders who provide customized training in EQ management to grow our team. Supported by their experience, 3 of our teams have learned to know their inner person, the inner person of their coworkers and build trust within the team. Understanding each other's emotions better helped the teams to grow and elaborate more. A journey that took months and is still ongoing, but certainly worth every minute!

I received a lot of useful knowledge from The New Leaders' workshop, especially the application of emotional intelligence in leadership skills in today's world. I was also greatly impressed by the energy and expertise that Ngan Tran brought to the workshop.