The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

"Emotional Intelligence (EQ) is pivotal for business success today, regardless of size. The New Leaders' workshop has boosted EQ and leadership skills among managers and leaders, fostering strong, competitive leadership within our organization."

The New Leaders course holds immense value because leaders in higher positions face increased demands for emotional intelligence skills. Being conscious of this fact is essential for optimal performance.

"What separates successful Leaders and Managers are not THEIR technical COMPETENCE, but the ability to connect to their people. Of course, CEO’s often have great strategic thinking and financial skills, but it is their sharp EQ that drives their organizations. The executive coaching from The New Leaders develop and hone this essential capability."

Anyone, especially people working in the humanitarian field, should acquire these skills to improve the quality of their communication, leading to further accomplishments in their career.

Ngan has really helped me to be a better leader. She is a great listener and draws upon a wealth of knowledge and experience to offer insightful, practical advice to guide me in facing problems and inspiring my team to perform and develop. After you have been in leading position for a while, it is easy to get complacent in the way you do things. Ngan has really helped me to gain new perspectives and continue improving in my career.