The training, organized by The New Leaders, is super useful and practical in many ways. Especially, 80% of the course time is spent on practice and group coaching, so we will be able to sharpen and apply the new skill right away!

Ngan has really helped me to be a better leader. She is a great listener and draws upon a wealth of knowledge and experience to offer insightful, practical advice to guide me in facing problems and inspiring my team to perform and develop. After you have been in leading position for a while, it is easy to get complacent in the way you do things. Ngan has really helped me to gain new perspectives and continue improving in my career.

Leaders greatly benefit from understanding emotional management, as mastering one's own emotions and listening effectively can significantly ease the journey of life.

Building trust and emotional intelligence (EQ) communication skills we've learned from The New Leaders' customized program have really helped our leadership team connect better. Developing EQ in our team has fostered a culture of trust, friendliness, and a safe space for sharing and creativity within the team.

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

I really enjoyed the positive energy and meaningful connections at The New Leaders' workshop. I gained a lot of knowledge and advice about leadership and EQ communication skills from the speakers' insights and the discussions and role-playing activities with fellow attendees.

The Advance Customer Services Communication by Emotional Intelligence training program by The New Leaders has significantly transformed our team. Our ability to identify and manage emotions has greatly enhanced our customer relationships. We are highly impressed with the program's professionalism and effectiveness.