Communication Excellence for High-Performing Teams

Why do seasoned managers still fail to shift employee attitudes?

The truth is, the most expensive mistakes don't show up on a balance sheet; they are the things that never get said. Many leaders choose to stay silent or sugarcoat the truth just to be 'nice,' only to end up with a mediocre team and the same errors happening over and over. It’s a tough reality: the higher you go, the less likely you are to hear the raw truth from your own people.

This webinar breaks down why the usual communication models often fail when you're dealing with your most 'stubborn' team members. It’s your chance to face the blind spots in your leadership and learn how to speak your mind sharply—using frameworks from top schools like Harvard and Cornell—so that others don't just listen, but actually want to change.

Don’t let silence kill your team's performance. Join us to dive into real-world cases and turn those tense conversations into the very thing that levels up your team.

This is the event for you if:

  • You are running an organization where silence is disguised as professionalism.
  • You give feedback because you want your people to grow, but all you get back is an invisible wall of defensiveness.
  • You are trapped in the "nice guy" boss syndrome: sugarcoating the truth to keep the peace, only to end up compromising with mediocrity.
  • You feel the loneliness at the top:** the higher you go, the less truth you hear.**
  • You believe that great leaders don’t just give orders—they master the art of sharp dialogue, knowing how to say the hardest things while maintaining absolute respect.
This is the event for you if:

Trainer Ngan Tran

  • Founder & CEO of The New Leaders – a premier educational organization specializing in EQ leadership, with programs built on frameworks from Harvard, Cornell, and Oxford.
  • Top 4% Global LinkedIn Influencer in Leadership Skills and Emotional Intelligence.
  • LinkedIn Top Voice Vietnam in Leadership and Emotional Intelligence.
  • International Trainer & Executive Coach, certified by the Harvard University Senior Executive Leadership and Coaching program.
  • Over 10 years of leadership experience across multinationals, non-profits, and startups.
  • Empowered over 1,000 leaders across 20+ countries, helping them shift mindsets, elevate EQ, and build sustainable teams.
  • Featured Speaker at global conferences, including EdTech Asia, on the future of leadership and technology.
  • U.S. Government Scholar for a Master’s in Public Health and a former Doctor of Pharmacy (PharmD) candidate at the University of Minnesota – the #2 ranked pharmacy school in the U.S.

The Content

01

Decoding Passive Resistance: Why your most sincere feedback often creates psychological barriers, causing employees to shut down.

02

The Art of Hard Conversations: A proven formula to address mistakes while building the empathy and motivation needed for self-driven change.

03

Neutralizing "Toxic Silence": Techniques to elicit the raw truth from subordinates, breaking the wall between leadership status and frontline reality.

04

Real-world Case Studies: Direct analysis and resolution of high-stakes, "tough-to-swallow" scenarios from actual business operations.

Event Information

Event Information
  • Time: 7PM - 9PM
  • Date: Tuesday, 31/03/2025
  • Format: Online qua Zoom
  • Workshop for HRD, HRM, leaders, and senior managers.
  • Workshop in Vietnamese.

What our leaders talk about us:

Admission is free of charge

Seats are reserved based on professional background to guarantee the best experience for all participants. Successful applicants will receive an official confirmation and invitation via email.

Register Now!

What our leaders talk about us:

Barry Weisblatt

Barry Weisblatt

Head of Research Department at VNDIRECT Securities Corporation/ Former Head of Equity Markets & Securitization VinFast Global

Ngan has really helped me to be a better leader. She is a great listener and draws upon a wealth of knowledge and experience to offer insightful, practical advice to guide me in facing problems and inspiring my team to perform and develop. After you have been in leading position for a while, it is easy to get complacent in the way you do things. Ngan has really helped me to gain new perspectives and continue improving in my career.

Kathy Le

Kathy Le

HR Consultant at Long Binh Company

Today's human resources are different from the past; they engage with us through understanding. At The New Leaders' workshop, I learned how to communicate in a way that makes those around me feel confident, safe, and understood, allowing them to be more open with me.

Peter Mayer

Peter Mayer

Former CEO Lodgis Hospitality Holdings, Former CEO Fusion Resorts & Hotels, Former CEO Sofitel Legend Metropole Hanoi, Former VP Asian Head of Real estate J.P Morgan, MBA Harvard

"What separates successful Leaders and Managers are not THEIR technical COMPETENCE, but the ability to connect to their people. Of course, CEO’s often have great strategic thinking and financial skills, but it is their sharp EQ that drives their organizations. The executive coaching from The New Leaders develop and hone this essential capability."

Sarah Smith

Sarah Smith

CEO of MNC

Taking on a new role as CEO has been quite challenging. I moved to a new environment where it seems like people are moving slowly and lack motivation. Sometimes, I feel a clear sense of loneliness as a leader and experience burnout. Ngan has helped me strengthen my leadership skills, allowing me to connect with, gradually motivate, and inspire the team. It hasn't been easy, but I have experienced the power of effective leadership. I'm grateful to have her as part of my journey toward becoming a great leader.

The New Leaders

About The New Leaders

The New Leaders is a pioneering organization providing Emotional Intelligence (EQ)-based leadership training, built upon globally recognized frameworks from Harvard Kennedy School, Cornell University, and Oxford University.

Our programs are designed with a case-based approach, simulating real-world business scenarios to ensure high practical applicability. Furthermore, we provide post-training support to guarantee sustainable and measurable impact for every enterprise.

With a mission to elevate EQ Leadership & Communication skills to international standards for leaders and their teams, The New Leaders constantly innovates its methodologies. We seek optimal solutions to help businesses reduce costs, maximize human performance, and build positive work environments ready for innovation and breakthroughs.

Learn more about The New Leaders at: https://www.thenewleaders.asia

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Women in Business Sector Committee of Eurocham

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info@thenewleaders.asia

(84) 91 666 3670

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